Vero Player Pro
(EN)

Privacy

Delete my data

Last updated:

Enter the MAC address and the device key shown on your TV (open Vero Player Pro: both are at the bottom of the home screen and on the activation screen). Deletion is immediate and permanent.

What to delete

Good to know

  • Data kept only on your device (viewing progress, favourites, settings, cached artwork) is deleted by uninstalling the app or clearing its data in Android settings.
  • No device key on screen? Update Vero Player Pro and open it once. If you cannot, contact us and we will verify the device with you.
  • We keep a record that a deletion request was honoured — a one-way hash of the device ID and the date, never the ID itself — for up to 365 days.
  • Partner accounts and contact messages: ask us through the contact form.
Delete my data — Vero Player Pro